White papers

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Professional Services Automation

The Essential Buyer’s Guide for Professional Services Automation

Use our buyer’s guide to outline the PSA criteria that’s right for the needs of your organization. Find a solution that works for you, and not the other way around.

Hopscotching from Level 2 to Level 3 and Beyond

PSOs are being forced to mature service offerings. What's causing it and is your PSO ready?

Professional Services and Customer Centricity: Bridging the Consumption Gap

Discover ways to keep customers top-of-mind by bridging the consumption gap and how professional services can capitalize on the emerging B4B model.

Secrets of Smart Services Leaders

There’s a lot that goes into being a smart leader in professional services—most of which comes down to the people on your team. 

Mobile PSO: It's about Time

The benefits of mobile capabilities in professional services. 

OCM: To Train or Not to Train

Sometimes training isn't the problem...

Four Keys to Successful Organizational Change Management

What to keep in mind when implementing a technology change and how to help your users through the transition. 


The State of Professional Services Today

Joint white paper with TSIA explores trends that are reshaping the professional services industry.

Five Key Criteria in Making a PSA Decision

Joint white paper with TSIA explores integration options and deployment models that help companies select a "best-fit" solution.

Project Portfolio Management

The Essential Buyer's Guide for Project Portfolio Management 

A business primer for PPM software that outlines important buying criteria to help you make the right decision. 

PPM and Agile: Bimodal Project Management Delivers the Best of Both Worlds

How to deliver executive visibility into agile projects without disrupting your agile team. 

Multimodal IT: Learning to Waltz and Break Dance

Today’s enterprise IT has to consider how to manage the myriad types of projects and adopt new methods to execute accordingly.

The Connected PMO: It's Mobile and It's about Time

The mobile device is evolving how we get work done. Find out the top three reasons to implement mobile in your PMO. 



PMO Success Guide: Are You Ready for a Change?

Companies that don’t adapt to the increasingly competitive global marketplace are doomed to fail. That sounds bold, but it’s true. 

PMO Success Guide: Selling the PMO to the Enterprise

Ready to implement a PMO? Find out what kind is right for your organization and how to get your team to support a successful PMO. 


Four Keys to Successful Organizational Change Management

As your business continues to mass adopt new technology and transform operations, don’t leave your people in the dark.

To Train or Not to Train: A Game Plan to Find the Real Problems Fast

Implementing new technology requires a gradual, well-thought-out process. It’s not always about training. 


Enterprise Portfolio Management | Integrated IT Portfolio Analysis

IIPA: The Blueprint to What's Next

Learn how IIPA helps enterprise architects build better business blueprints.